Citi M Hotel Gambir, Jakarta

The hotel is conveniently located near the city center, making it great for exploring Jakarta's history and culture before diving into shopping. However, the noise from other guests can be bothersome at times. The rooms are spacious enough for three people but lack natural light and had a persistent smell of cigarette smoke throughout the night.

I had a pleasant stay at the hotel, with clean and comfortable rooms and friendly staff. The dining options were limited, but the service and location made up for it.

I found the hotel to be a mix of positives and negatives. The rooms, while clean and spacious, felt a bit cramped for a deluxe triple room. The location was convenient for sightseeing but a little tricky to find. The service was friendly and approachable, with just okay room service. The dining options had some veggie choices but lacked variety. The facilities were satisfactory, and the dining area had freshly baked cookies.

The hotel has all the amenities travelers need, including high-speed WiFi, but the illumination in the rooms woke me up many times. The rooms are very clean, and the location assures safety and quality sleep with easy access to the city center. The Indonesian dining options are changed daily, offering simple and nice meals, but alternatives like omelets are available for less adventurous eaters. The service staff was engaging, ensuring clean rooms and providing extras at no charge. However, they were not very helpful with directions, requiring multiple requests. The hotel facilities are adequate, offering essential services like room service and laundry.

The hotel doesn't seem to cater well to different types of travelers, whether for business or leisure, and the atmosphere felt impersonal. The room was not as expected from the photos on the booking site and quite noisy, lacking certain amenities like a teaspoon. However, the location was convenient being near Gambir Station and close to attractions like the National Monument.